Remote Monitoring Technologies offers the highest quality products available, still sometimes the unforeseen may occur. Should you require service, we provide fast, friendly, know-how to keep your solution operating smoothly for years to come. To get your system up and running smoothly, Remote Monitoring Technologies offers 30 days Remote Assist value-added service for free! |
Live video verification with real-time event notification
Employee Safety Program (ESP) |
| Service Level Agreements (SLA) and maintenance programs include: |
- Remote Assist: telephone and online support
- System repair and troubleshooting
- System maintenance
- Extended warranties and service contracts
- Equipment installation and program/project management
- Turnkey solution design and installation
- Structured wiring and cabling
- Field services
|
Remote Monitoring Technologies provides the service your project requires. Consulting only fees are determined on a per project basis. |
| Banded Services |
Pre-paid blocks of hours per month/quarter/year to be used at customer’s discretion. Hours 8 am-5 pm, M-F. Same day service if call placed by 10 am.; otherwise next business day service. Hours include phone support. If diagnosis and problem resolution can be delivered remotely; onsite response will not be required. Call for fees. |
| Non-Scheduled Events |
For after-hour best effort and emergency needs. $125/hr (2 hr. minimum) plus travel. |
|
| IP Convergence Infrastructure Consulting |
-
Custom solution integration
-
Site survey & system design
-
Device and sensor integration
-
Solar power integration
-
LED lighting integration
-
POS integration
-
Contract projects
Contact us directly for project quote. |
|
| Managed Video as a Service (MVaaS) |
Managed Video as a Service (MVaaS,) is an example of the Software as a Service (SAS) model of software deployment. In the case of MVaaS, video management software is hosted as a service provided to customers across the Internet. Like other SaaS applications, MVaaS eliminates the need to install and run software on the customer's own computers.
MVaaS is often used to address the challenges of managing distributed network video recording and streaming systems across multiple locations. MVaaS providers reduce the user’s burden of software maintenance, ongoing operation, and support.
Because MVaaS is hosted on the Internet, it creates a lower cost value proposition when scaled across multiple locations. MVaaS applications are generally priced on a per user, per camera or per site subscription basis, eliminating the upfront expense typically required for video software.
Key characteristics of Managed Video as a Service:
•The application is delivered primarily in a one-to-many model (single instance, Multi-tenant architecture)
•Feature updates are done in the network and are transparent to the users, which eliminates the need for downloadable patches and upgrades
•Edge devices (cameras and recorders) are plug-and-play - all customer premise equipment connects to the video service without requiring configuration by the customer
•All application functionality is available via the Internet using a web interface without requiring an application installed on a desktop
•Provides centrally controlled/administered access that is mandatory for proper security and allows centralized administration of users and video, making it easy to add or remove users
•Scalable to hundreds or thousands of locations
•Provides ability to view not only live video but also to search and review recorded video
•Works through firewalls and NAT devices without configuration, and will run over low speed, high speed, and satellite connections |
| |
